Contact Olivez
Report an incorrect result, broken feature, accessibility problem, privacy concern, or a useful idea for a new tool.
Use a clear subject line and include only the information needed to understand the issue. Do not send passwords, API keys, payment details, private documents, or confidential data.
What can you contact us about?
Incorrect result
Send the tool name, the inputs you used, the result shown, and the result you expected. Include a reliable formula or source when available.
Broken tool or page
Report crashes, failed downloads, missing results, layout problems, or controls that do not work as described.
Accessibility issue
Describe any keyboard, screen-reader, contrast, focus, zoom, motion, or mobile usability problem you encountered.
Privacy or security concern
Identify the affected page and explain the issue without sending passwords, private files, access tokens, or other secrets.
Tool suggestion
Explain the task, who needs the tool, the essential inputs and outputs, and what existing tools fail to handle well.
What to include in a problem report
A complete report makes it easier to reproduce and fix the problem. Include the details that apply:
- Tool name and page URL
- Inputs or settings used
- Result or behaviour you received
- Result or behaviour you expected
- Browser and device
- Screenshot or non-sensitive sample file, when useful
Example
- Tool
- Loan Calculator
- Inputs
- 500,000 principal, 10% annual interest, 5-year term
- Problem
- The monthly payment does not match a verified amortisation calculation.
- Environment
- Chrome on Windows
What happens after you contact us?
Messages are reviewed based on their relevance and urgency. Incorrect calculations, broken tools, security issues, privacy concerns, and accessibility problems receive priority.
A reply is not guaranteed for every message, and a submitted suggestion does not guarantee that a tool will be built. Useful reports may lead to a fix, clarification, content correction, or further questions.
Information sent by email is handled as described in the Privacy Policy.